When a luxury home in Newark, NJ, built by Shaquille O’Neal for his mother, faced multiple sewage backups, the situation required specialized expertise. The basement, which featured 9-foot ceilings and even an elevator, was inundated with sewage, creating a hazardous and unsanitary environment. To make matters worse, other companies had previously failed to get the restoration costs covered by insurance, leaving the homeowner feeling frustrated and overwhelmed. That’s when QCC Water Damage stepped in to provide solutions no one else could deliver.

Upon receiving the call, our team immediately mobilized to assess the extensive damage. The situation was dire: the elevator shaft was filled with sewage, and the basement was teeming with gnats that thrive in such environments. Understanding the urgency, we brought in our trusted public adjuster, who worked diligently to ensure the total cost of the restoration was fully covered by the homeowner’s insurance.

With the financial aspect handled, we turned our attention to the cleanup. In just one day, our skilled technicians executed a comprehensive sewage removal process. Using industrial-grade pumps, we safely extracted all standing sewage, ensuring no contamination remained. The affected areas were then sanitized with hospital-grade disinfectants to eliminate harmful pathogens and odors.

Given the extent of the contamination, we also treated the space for mold to prevent future issues. Advanced techniques and equipment were employed to ensure the home was not only clean but also safe and habitable. Our team meticulously addressed every corner of the basement, including the elevator shaft, restoring it to its original state.

By the end of the day, the basement was fully sanitized, mold-free, and free from pests. Thanks to our swift response and attention to detail, the homeowner could breathe easy knowing their unique and cherished property was restored to a safe condition.

This project underscores QCC Water Damage’s dedication to tackling even the most challenging restoration jobs. Our ability to navigate the insurance process and deliver exceptional results sets us apart as Newark’s go-to restoration company. If you’re dealing with sewage damage in Newark, NJ, trust QCC Water Damage to handle the job with care, efficiency, and expertise. We’re available 24/7 to provide peace of mind and restore your property.